Installing Citizen Label Printer

Initial System/Hardware Requirements:

  • Citizen CL-S700 or CL-S621 (Can be purchased from us)

  • Printer must be on the Network. (Network card)

  • Windows Only Computers

Install Printer on the network

Note: You may need to consult your I.T. Department to assist with Install. 

The following instructions apply only to printers equipped with network cards.

Network cards are no longer required for printing in Fleet360 and are not included with standard printer purchases. However, they are still available upon request for an additional cost.

Installing Print Drivers:

  1. Navigate to https://www.citizen-systems.com/us/support/drivers-and-tools/CL-S621?cHash=3285429b7f336f6b308a19d4dbd70f64

  2. Download the printer driver and run the installation 

  3. Accept terms 

  4. Hit next on directory screen 

  5. Uncheck installation instructions and hit finish 

  6. Say yes to the make changes prompt 

  7. Keep it on install printer drivers and hit next 

  8. Select network and hit next 

  9. Find Citizen CL-S700II and next 

  10. Create port 

  11. Standard TCP/IP Port 

  12. Hit New Port

  13. Click Next

  14. Enter in the Printer IP into the IP Address field (See the IP Address on front Printer Menu Screen)

  15. Hit Next

Note: The Citizen Printer must have an internal network card installed in order to be used as a Network Printer. You can contact RTA for inquiries on the Citizen Network Cards.

  1. Hit Finish

  2. Select port you created and hit next

  3. Leave printer name alone and hit next 

  4. Hit finish 

Installing:

  • Can close out of printer settings if there is any up 

Installing RTA Barcodes and Printer Service

Next to install the Barcodes and Printer Service refer to: Installing Barcodes and Printer Service.

Fleet360 Application Printer Setup Instructions: 

For Printer Settings and setup in the RTA Web Application see the section on Facility Printers Tab.

Printers Without a Network Card

  1. Navigate to https://www.citizen-systems.com/us/support/drivers-and-tools/CL-S621?cHash=3285429b7f336f6b308a19d4dbd70f64 SELECT THE CORRECT MODEL

  1. Download the printer driver and run the installation

  1. Accept Terms

  1. Hit next on the directory screen

  1. Uncheck installation instructions and click finish

  1. Select install printer drivers and click next

  1. Select USB and click next

image-20250609-020727.png

  1. Continue the set up process

Printer Configurations

  1. Open Windows System Settings

    1. Click the Start/Windows button → Search for Settings

    2. Select Bluetooth & Devices from the left menu

    3. Click on Printers & Scanners on the right

    4. Select your Citizen Label Printer from the list

  2. Page Setup Tab

    1. Click New

      1. Name Setting: 3x1

      2. Type: Die-Cut Labels

      3. Label Size:

        • Width: 2.95 in

        • Height: 1.00 in

      4. Exposed Liner Widths:

        • Left: 0.10 in

        • Right: 0.05 in

      5. Automatic Preset Selection: Leave unselected

  3. Set the following

    1. Orientation: Portrait

    2. Effects: None Selected

    3. Preset: Current Settings

  4. Graphics Tab

    1. Resolution: 203 dpi x 203 dpi

    2. Dithering: None

    3. Color Control: Monochrome

Make sure your browser zoom is set to 100% when printing from Fleet360.
If zoom is higher or lower than 100%, labels may print blurry, misaligned, or distorted.

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